1. Introduction
Animate AI ('we', 'our', or 'us'), respects your privacy and is committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you access or use our Services through our website, applications, or other platforms ('Services').
By accessing or using Animate AI, you agree to the collection and use of your information as described in this Privacy Policy. If you disagree with the terms outlined herein, please do not use our Services.
2. Children Under the Age of 16
Our Services are not intended for users under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have inadvertently collected personal information from a child under the age of 16, we will delete such information. If you believe that we may have collected such information, please contact us at hi@animateai.pro.
3. Information We Collect
We collect information in several ways to provide and improve our Services. This may include:
- Personal Information: Information you provide to us when registering for an account, subscribing to our Services, or interacting with our platform. This may include your name, email address, payment details, and other personally identifiable information.
- Usage Data: Data about how you use the Services, such as video generation activities, subscription plan, and usage logs. This may include device information (e.g., operating system, browser type), IP address, and actions taken on our website or apps.
- Payment Information: If you make a purchase or subscribe to our premium services, we collect payment details such as billing address and credit card information. We use third-party payment processors and do not store your full payment card details.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track your interactions with our website and Services. This helps us improve the functionality of our site, understand user preferences, and deliver personalized content. You can manage your cookie preferences through your browser settings.
4. How We Use Your Information
We use the information we collect to:
- Provide and maintain our Services, including video generation and credit allocation
- Process payments and manage subscriptions
- Communicate with you about updates, offers, and other information related to our Services
- Improve our platform based on usage patterns and feedback
- Protect the security and integrity of our platform
- Respond to customer support requests and inquiries
5. Disclosure of Your Information
We may share your information with third parties under the following circumstances:
- Service Providers: Third-party vendors and service providers who help operate and maintain our platform
- Business Transfers: In the event of a merger, acquisition, or sale of assets
- Legal Compliance: To comply with legal obligations or protect rights and safety
- With Your Consent: When we have your explicit permission
6. Your Choices and Rights
You have several choices regarding your information:
- Opt-out of marketing communications by following the unsubscribe instructions in our emails or by contacting us directly at hi@animateai.pro
- Manage cookie preferences through browser settings. Please note that some features of the Services may not function properly if you disable cookies
- Request access to or correction of your personal information by contacting us at hi@animateai.pro
- Request deletion of your personal information. However, we may retain certain information as required by law or for legitimate business purposes
7. Data Security
We implement reasonable security measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your information for as long as your account is active or as needed to provide services. We may also retain information to comply with legal obligations, resolve disputes, and enforce agreements.
9. International Transfers
Your information may be transferred to and processed in countries outside your residence, where data protection laws may differ from those in your jurisdiction.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Material changes will be notified via email or website notice. Continued use of our Services after changes constitutes acceptance of the updated Policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Email: hi@animateai.pro